sync.panic.com

Manage your Panic Sync account online.

Your Data

For the security of your data, Panic does not have any way to control your Sync account or data.

We recommend Panic Sync as one method of backup to your information

In the event of password loss or inability to access 2FA, Panic does not have the ability to restore or a Sync account.

Account Details

User Details

Email: Your accounts email.
Change: Change the email your account uses.
User Since: View the date and time of your account creation.

Change My Password

Your current (old) password will be needed in order to update your password.

Require all of your apps and devices to re-login when the password is changed.

I Forgot My Password
In the event you’ve forgotten your password, you can reset your password.

However, do take note that for your security, any encrypted data will be deleted.

Two Factor Authentication

Setting up 2FA

As an additional layer of security, all Panic Sync-capable apps now support optional two-factor authentication (or “2FA”) both on the web and in-app.

What is 2FA?

Two-factor authentication adds one additional “factor” to the logging-in process. In the case of Panic Sync, you’ll log in using both your password, as you do today, and a special, always-changing code that’s generated by a 2FA app. This significantly increases the protection of your account, since just knowing your password would not be enough for someone to access your data. We highly recommend it.

Getting Started

Before you begin, you’ll need to have a 2FA app installed that supports QR codes.

If you don’t have one, we recommend:

Enabling 2FA

Once 2FA is enabled:
signing in to Panic Sync will always require your password and a six-digit code generated by your 2FA app of choice

Sign in to Panic Sync using your existing account’s email address and password
Navigate to Two-Factor Authentication and re-enter your Panic Sync account password when prompted
Using your 2FA app, scan the QR code that appears on your screen
Enter the six-digit code generated by your 2FA app
Click the Enable-Two Factor Authentication button

Don’t forget to store your new Recovery Codes in a safe place

Disabling 2FA

If you would like to turn off 2FA for your Panic Sync account:

Sign in to Panic Sync using your email address, password and six-digit 2FA code
Navigate to Two-Factor Authentication and enter your Panic Sync account password when prompted

What If I’ve Lost My Authenticator App and My Recovery Codes?

If you happen to lose access to your 2FA authenticator app, as well as your recovery codes, your account unfortunately cannot be accessed by you or Panic.

You can perform a password reset, which will reset the password on your account, disable 2FA, and remove any sync’d data from Panic Sync. Data will remain on any sync’d devices, and can be re-uploaded by logging into those devices with your new password.

Account Deletion

If you wish to discontinue use of Panic Sync, you can delete your account and all data stored on the Sync server by clicking on Delete my account.

You’ll be prompted to confirm deletion to complete deletion of your account.

Security

View when, from where, what app, repo, and devices your syncs are happening from.

Events

View the event type info collected on every login and sync.

Type: api.user.two-factor-verify-requested
Date: Yesterday at 5:09 p.m.
IP Address: 0.0.0.0
Notes: application: com.panic.Transmit auth_method: totp

Clients

View and manage the devices that can access and sync to your Sync account.

Device Name: Computer-Name
App Version: 5.10.4
Type: macOS
System Version: 15.5
Device Model: Mac15,7
Architecture: arm64
Locale: en_US
Authorized: Yes
Last Sync: Yesterday at 5:10 p.m.

Deauthorize

Deauthorize any device to stop any future syncs from happening to or from that device.

Deauthorizing clients will not delete data currently stored on those devices. The devices will no longer be allowed to sync new data until you log in again on that device.

Delete

Select and delete devices to remove them from the list of devices that can sync to your account.

Sync Data

View the records for each category of a Sync repo.

Transmit 5

Panic Sites — com.panic.sites.transmit

Entity	Records
Key	2
Place	136
Site	169
SiteGroup	9

Prompt

Prompt — com.panic.prompt.default

Entity	Records
Clip	41
ClipGroup	28
Connection	24
ConnectionGroup	9
Keyboard	1
PrivateKey	2
Theme	23

Nova

Panic Sites — com.panic.sites.default

Entity	Records
Key	36
Place	120
Site	251
SiteGroup	11

Shared Sync Repositories

Transmit 5 & Nova