General

Downloads and Operating System Compatibility September 20, 2023

Find the best version to run on your operating system.

Should I install the new macOS/iOS public beta? September 20, 2023

Beta versions of operating systems are not officially supported. Read on.

Common Reseller Questions and Answers May 17, 2023

Looking for reseller details? We've got them.

Can I use my license on multiple Macs? May 17, 2023

I bought one of your apps. Can I use it more than one Mac?

Contact Us May 17, 2023

How to get in touch with us with questions about apps, orders, or anything else.

Serial Numbers and You February 13, 2023

We use serial numbers to keep track of software licenses. Downloaded from our website, your copy of Nova or Transmit is a time-limited demo version until you unlock it with your serial number.

How to get an invoice for your order January 30, 2023

Where can I find my order invoice?

How to Use SSH Keys in Panic Apps October 31, 2022

Using SSH keys can be a lot easier and more secure than using passwords. Here's how to use keys in Panic apps.

Transferring files on S3 October 27, 2022

Everything you wanted to know about working with S3 servers

Troubleshooting Panic Sync October 27, 2022

Panic Sync giving you trouble? Look here.

Troubleshooting Connection issues October 27, 2022

What to do when you can't connect to your server

Vulnerability Disclosure Policy October 7, 2022

How to submit security vulnerabilites to us

Background Connections May 16, 2022

How long can I stay connected when the app is running in the background?

iTunes File Sharing May 16, 2022

Can I use iTunes File Sharing to add files to Transmit and Coda?

Troubleshooting hangs, freezes, and slowdowns May 16, 2022

If one of our apps is hanging or frozen, look here

Zip/Postal Code error May 16, 2022

What to do when your postal code fails validation when attempting to purchase an item from panic.com

SSH Configurations December 8, 2021

Find out if your SSH config options will work with Panic apps.

Panic Sync: Common Questions May 28, 2021

Answers to the most common questions about the Panic Sync service.

Two-Factor Authentication May 17, 2021

Which apps support connecting to a server using 2FA?

Panic Inc Plain-English EULA November 11, 2019

End User License Agreement for Panic software.

Unsupported protocols October 4, 2019

Why do I get an 'Unsupported Protocol' error when trying to open a server created in another app?

Panic Sync Data Types October 4, 2019

What types of information can be shared with Panic Sync?

OpenSSH security bulletins CVE-2016-0777 & CVE-2016-0778 October 4, 2019

Which Panic products are affected by the OpenSSH CVE-2016-0777 & CVE-2016-0778 security bulletins.

Panic Sync Requirements October 4, 2019

Find the minimum version required to use Panic Sync

iOS keyboard shortcuts July 16, 2019

How do I disable the keyboard shortcut bar?

Panic Sync: Unsupported Client error July 16, 2019

Update to the latest version to resolve syncing issues

Panic Sync Two-Factor Authentication July 16, 2019

Additional security for your Panic Sync account

Host Key Changed October 23, 2018

What is a host key, and why did it change?

How to migrate your OS X Keychain to a new Mac May 4, 2018

Don't want to use Panic Sync, but need to move your passwords? Look here.

Sparkle Security March 20, 2017

Are any Panic products are affected by the Sparkle Updater vulnerability?

Windows and/or Android Support February 17, 2016

Are any of Panic's apps available for Windows or Android?

General Topics